Rosso Appliances Ireland - Terms & Conditions
Website terms and conditions, privacy policy
and cookies policy.
Terms & conditions.
Rosso Appliances reserve the right to change
these Website Terms from time to time by
changing them on this page without further
notice to you.
By using this website you confirm that you
accept these Website Terms. If you disagree with
the terms & conditions, please do not register
for nor use this website.
We advise you to print a copy of these Website
Terms for future reference. These Website Terms
are currently only in the English
language.
Delivery policy.
Including method of delivery & average timeframe
for delivery. Once an order has been received
and processed the company aim to process &
dispatch it within 24 hours unless othwerwise
stated by the customer.
Cancellation policy.
Please note that once you have made your order
and your payment has been authorised you will
not be able to cancel your order nor will you be
entitled to a refund
Online payments & refunds.
Cass Appliances Limited T/A Rosso Appliances
You have a right to cancel within 14 days when a
product is not bought in a physical shop. This
is also known as a withdrawal or cooling off
period. This means you can cancel the contract
up to 14 days from when the contract was agreed
and get a full refund. You do not have to give
you a reason for cancelling. The 14 days starts
once you physically receive the goods.
All payment references on bank / customer
statements will be under the heading of Rosso
Appliances.
If a payment is taken and you are unable to
fulfil the order you must as a customer contact
the company by phone or contact form on this
website as soon as possible explaining the
situation, this is generally the quickest and
easiest solution. If however you find no
resolution with direct contact then email
sales@rossoappliances.ie quoting the day the
order was placed, the amount taken, the order
reference number displayed on the order email
which was sent by the Rosso Appliances, a
contact name and contact telephone number. Rosso
Appliances will then investigate the situation
and if in agreement will refund the order amount
back to the card used to make payment within 14
days of receiving the complaint.
Privacy policy overview
The Privacy Policy below governs your account
and any information you provide on this site or
our products, services or any other feature,
technologies or functionalities offered by us on
our website or through any other means.
Information we collect
In order to operate the Services and to reduce
the risk of fraud, Rosso Appliances , must ask
you to provide us information about yourself and
your credit or debit card. By consenting to, and
agreeing to the terms of the Privacy Policy you
also expressly consent and agree to us
processing your data in the manner set out in
the Privacy Policy.
This Privacy Policy describes the information we
collect and how we use that information. We take
the privacy of your personal information very
seriously and will use your information only in
accordance with the terms of this Privacy
Policy.
We will not sell or rent your personally
identifiable information or a list of our
customers to third parties, nor do we store any
financial details (credit or debit card numbers)
after completion of transaction payments. It is
important for you to review this Privacy Policy.
This Privacy Policy applies to all services that
are hosted on this website or by other means. If
you disagree with the terms of Privacy Policy,
please do not register for nor use this website.
Required information
To open an account or use these Services, you
must provide your name, delivery address, phone
number, and email address. In order to make
certain payments through this website, you must
provide credit card or debit card information
and the billing address of card being used to
complete payment for goods or services. This
required information is necessary for us to
process transactions.
Disclosure to Third Parties
Rosso Appliances will not sell or rent any of
your personally identifiable information to
third parties, and will only disclose this
information in the limited circumstances and for
the purposes of completing a payment transaction
or in response to requirements of credit card
rules, civil or criminal legal process. You
consent to and direct Rosso Appliances to do any
of the following: Disclose information to the
third parties listed below. The purpose of this
disclosure is to allow us to provide our service
to you. We also set out below third parties we
currently disclose your account information,
together with the purpose of doing so, and the
actual information we disclose (these third
parties are limited by law or by contract from
using the information for secondary purposes
beyond the purposes for which the information
was shared).
STRIPE (UK) to allow payment processing
settlement services, FIRST DATA (UK) to allow
payment processing settlement services, fraud
checking and dispute handling for transactions
of Rosso Appliances users.
Data disclosed. Name, address and email and
details of payment transactions.
If our business enters into a joint venture
with, purchases or is sold to or merged with
another business entity, your information may be
disclosed or transferred to the target company,
our new business partners or owners or their
advisors.
Information Security
We are committed to handling your customer
information with high standards of information
security. We use computer safeguards such as
firewalls and data encryption and we authorise
access to personal information only for those
employees who require it to fulfil their job
responsibilities.
USE OF YOUR INFORMATION
Your information will enable us to provide you
with access to the relevant parts of the website
and to supply the services you have requested.
It will also enable us to bill you and to
contact you where necessary concerning our
services. We may also use and analyse the
information we collect so that we can
administer, support, improve and develop our
business and for any other statistical or
analytical purpose. We may use your information
to contact you for your views on our services
and to notify you occasionally about important
changes or developments to the Website or our
services. By clicking the check box and agreeing
to these terms and conditions, you agree that we
may use your information to let you know about
our other products and services that may be of
interest to you including services that may be
the subject of direct marketing and we may
contact you to do so by post, telephone, mobile
messaging (e.g. SMS, MMS etc) as well as by
e-mail.
Cookies
Cookies are small amounts of information which
we store on your computer. Unless you have told
us you object, our system will issue cookies to
your computer when you use the Website (whether
you are a registered or non-registered user).
Cookies make it easier for you to log on to and
use the Website during future visits. They also
allow us to monitor website traffic and to
personalise the content of the site for you. You
may refuse to accept cookies by activating the
setting on your browser which allows you to
refuse the setting of cookies. However, if you
do that, you may not be able to use some
features on the Website. Unless you have
adjusted your browser setting so that it will
refuse cookies, our system will issue cookies
when you log on to our site. Please remember,
cookies do not contain confidential information
such as your home address, telephone number or
credit card details. We do not exchange cookies
with any third party websites or external data
suppliers.
Your browser also generates other information,
including which language the site is displayed
in, and your IP address. An IP address is a set
of numbers which is assigned to your computer
during a browsing session whenever you log on to
the Internet via your internet service provider
or your network (if you access the Internet
from, for example, a computer at work). Your IP
address is automatically logged by our servers
and used to collect traffic data about visitors
to our websites. We do not use your IP address
to identify you personally.
We only keep cookies for the duration of your
visit to our website, except where you save your
login name as referred to above
Website information.
The information on this website may be
incomplete, inaccurate or out of date. We make
no promises or commitment to update or change
the information on this website.
COMPLAINTS POLICY :
sales@rossoappliances.ie